Privacy Policy

Last Updated on January 25, 2023.

Suntek Solutions (the "App") provides certain services ("Services") that may require the collection of personal and location-based data. This privacy policy outlines how Suntek Solutions collects, uses, stores and secures any information that you provide to us or that we collect from you when you use our App.

1. Information We Collect

When using the App, we may collect the following types of information:

• Location-based data such as IP addresses, GPS coordinates and other info related to your device's location;

• Personal data such as name, email address and phone number;

• Other data including usage details and preferences that are provided by you while using the App.

2. Use of Your Information

We may use the information collected by us to:

• Enable real-time notifications about task entries, dispatch, and delivery;

• Improve our Services;

• Monitor and analyze trends in our Services;

• Measure overall engagement with our Services;

• Provide customer support; and

• Enable other operational uses of our Services.

3. Security of Your Data

Your privacy is important to us. We have implemented appropriate measures to protect your data from unauthorized access or disclosure. However, no security system is impenetrable. Although we take all reasonable steps to protect your data, we cannot guarantee its absolute security. Additionally, you may turn off permissions and delete your geo data at any time by simply following the steps provided within the App.

4. Data Protection and Security

At Suntek Solutions we prioritize the protection of your personal data and take the necessary steps to safeguard all sensitive information. We implement industry-standard security procedures to ensure the confidentiality and integrity of the data we collect. These measures include:

• Encryption: We use encryption protocols (both at rest and in transit) to protect your data, sensitive data, and any data you share with us.

• Data Access Controls: Access to personal data is restricted to authorized personnel only. We enforce strict authentication mechanisms and regularly audit access logs to ensure compliance with our security policies.

• Data Minimization: We only collect and retain the minimum amount of personal information necessary to provide our services effectively. We regularly review and purge unnecessary data.

• Data Retention: We adhere to data retention policies that ensure personal data is kept only for as long as necessary to fulfill the purposes for which it was collected or as required by applicable law.

• Security Audits: We regularly conduct security assessments, vulnerability scans, and penetration testing to identify and address any potential security risks.

These procedures and policies reflect our commitment to safeguarding the data of our users, including those interacting with any third party services.

5. Changes To Our Privacy Policy

We may update this Privacy Policy from time to time, so please check back regularly for changes. If there are any changes made, we will notify you via email or a visible notice within the App itself.

Any Questions?

If you have any queries or concerns about our Privacy Policy, please reach out to us at company@sunteksolutions.io. We will be more than happy to address any questions and provide our support.